Fireflies.ai
Fireflies.ai records, transcribes, and summarizes meetings across Zoom, Google Meet, Teams, and Webex automatically. Its bot joins your calendar-linked meetings without manual activation. Reddit users in r/AINoteTaker and r/productivity consistently rate it the best general-purpose meeting note tool when integration breadth and action item extraction are the priorities. The Slack integration that pushes post-meeting summaries to relevant channels is cited in more threads than any other single feature.
Key Features:
- ✓Automatic bot joins calendar-linked meetings on Zoom, Meet, Teams, Webex
- ✓AI-generated summaries with action items and speaker identification
- ✓Smart search across all past meeting transcripts
- ✓CRM integrations: Salesforce, HubSpot, Pipedrive with automatic note sync
- ✓Slack and Notion integrations for post-meeting summary distribution
- ✓Custom vocabulary for industry-specific terminology
- ✓Analytics dashboard for meeting time and topic tracking on Business plan
- ✓API access for custom workflow automation
Pricing:
Free plan: unlimited transcription, limited summaries. Pro $10/month per seat: AI summaries, action items, CRM integrations. Business $19/month per seat: analytics, API access, custom vocabulary.
Pros:
- + Zero manual activation once calendar is connected, bot joins automatically
- + Action item extraction from meetings that other tools miss or hallucinate less of
- + Free plan includes unlimited transcription, functional for basic use cases
- + CRM sync eliminates manual note entry after sales calls per r/sales threads
- + Slack integration is the most-cited feature in r/productivity recommendation posts
- + Speaker identification works reliably in multi-person calls per user reports
- + Search across past meetings returns accurate results for knowledge retrieval
Cons:
- - Bot joining the call is visible to all participants, which some clients dislike
- - Pro plan at $10/month per seat adds up for larger teams
- - Summaries occasionally miss nuance in technical or jargon-heavy meetings
- - Free plan summary limits make it impractical for heavy meeting schedules
- - Mobile app is less capable than the web version for reviewing past meetings
Best For:
Professionals, sales teams, and remote workers who attend 5+ meetings weekly and want automatic transcription, action items, and CRM/Slack integration without manual note-taking.
