Fireflies.ai
Fireflies.ai automatically records, transcribes, and summarizes meetings across Zoom, Google Meet, Teams, and Webex. Its bot joins calendar-linked meetings without manual activation and distributes post-meeting summaries to Slack channels and CRM records automatically. Reddit threads in r/productivity consistently rate it the best meeting summarizer when integration depth and actionable item extraction are the priorities.
Key Features:
- ✓Automatic bot joins calendar-linked meetings across all major platforms
- ✓AI summaries with action items, decisions, and speaker identification
- ✓Smart search across all past meeting transcripts and summaries
- ✓CRM integrations: Salesforce, HubSpot, Pipedrive with automatic sync
- ✓Slack and Notion integrations for post-meeting summary distribution
- ✓Custom vocabulary for industry-specific terminology and names
- ✓Meeting analytics dashboard on Business plan
Pricing:
Free: unlimited transcription, limited AI summaries. Pro $10/month per seat: full AI summaries, action items, CRM integrations. Business $19/month: analytics, API access.
Pros:
- + Zero manual activation once calendar is connected, bot joins automatically
- + Action item extraction from meetings with speaker attribution
- + Slack integration is the most-cited feature in r/productivity recommendation posts
- + CRM sync eliminates manual note entry after sales calls
- + Free plan includes unlimited transcription for basic use cases
- + Search across all past meetings returns accurate results
Cons:
- - Bot joining the call is visible to all participants, which some clients dislike
- - Pro plan at $10/month per seat adds up for larger teams
- - Summaries occasionally miss nuance in technical or jargon-heavy meetings
- - Free plan AI summary limits make it impractical for heavy meeting schedules
- - Not designed for document, PDF, or YouTube video summarization
Best For:
Professionals and remote teams who attend 5+ meetings weekly and want automatic transcription, action items, and CRM and Slack integration without manual note-taking.
